How a Pizza Restaurant Creates a Memorable Brand
A memorable brand rarely begins with a logo. In a pizza restaurant, it usually starts somewhere less glamorous and more revealing, the first smell when the door opens, the pace of the greeting, the way the crust looks when it lands on the table, the confidence of the menu, the soundtrack in the room, the box in someone’s hands as they walk home. Guests may say they came for the food, and they did, but what makes them remember the place is the total experience wrapped a